Privacy Policy

Last Updated: February 15, 2025

Introduction

LotSync.ai (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at https://lotsync.ai (the “Website”) or interact with our marketing content about the LotSync application for automotive dealerships.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide to us when you:

  • Submit contact forms
  • Request a demo
  • Contact us with questions

This information typically includes:

  • Name
  • Email address
  • Phone number

Information Automatically Collected

When you visit our Website, we automatically collect certain information about your device and usage through Google Analytics 4, including:

  • Usage details (such as pages visited and time spent on pages)
  • Device information (such as browser type and operating system)
  • IP address
  • Cookie data

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and contact requests
  • Provide you with information about our services
  • Schedule and conduct product demonstrations
  • Improve our Website and services
  • Analyze Website usage and trends
  • Maintain the security of our Website

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

Data Retention

We retain contact form submissions and related personal information for 2 years from the date of submission. After this period, the information is securely deleted unless we are required to retain it for legal purposes.

Information Sharing

We do not sell, rent, or share your personal information with third parties. We may share your information with service providers who assist us in operating our Website and conducting our business (such as Google Analytics), but these providers are bound by confidentiality obligations.

Your Privacy Rights

California Residents

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Request access to their personal information
  • Request deletion of their personal information
  • Opt-out of the sale of their personal information (though we do not sell personal information)
  • Not be discriminated against for exercising these rights

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children’s Privacy

Our Website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us here.

Additional Information

Do Not Track Signals

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.

Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.